PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PENUMPANG DI BANDAR UDARA SULTAN MUHAMMAD SALAHUDIN BIMA NUSA TENGGARA BARAT. jopt. 2023;20(2):33-42. Accessed October 4, 2026. https://jurnal.stieieu.ac.id/index.php/opt/article/view/160