“PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN MAHASISWA PADA STIE ISTI EKATANA UPAWEDA”, jopt, vol. 13, no. 2, pp. 91–104, Dec. 2018, Accessed: Oct. 04, 2026. Available: https://jurnal.stieieu.ac.id/index.php/opt/article/view/67