[1]
“PENGARUH KUALITAS LAYANAN ELEKTRONIK (E-SERVQUAL) TERHADAP KEPUASAN KONSUMEN PADA MARKET PLACE SHOPEE DI SLEMAN DIY”, jopt, vol. 18, no. 1, pp. 41–62, Feb. 2021, Accessed: Oct. 04, 2026. Available: https://jurnal.stieieu.ac.id/index.php/opt/article/view/122