PENGARUH BRAND IMAGE DAN WORD OF MOUTH TERHADAP MINAT BELI JASA MASKAPAI PENERBANGAN SRIWIJAYA
Abstrak
This research aims to get the influence of brand image and word of mouth on the Sriwijaya airlines purchase
intention. The research method is descriptive quantitative. The data collection technique uses questionnaires
to 80 people with criteria of minimum 17 years, have used Sriwijaya at least once, and live in Yogyakarta.
The data analysis technique uses multiple linear regression analysis. The results indicate a positive and
significant effect of the brand image and word of mouth on the buying interest with 0.858 (85.8%)
determination coefficient (R Square).
Keywords: Brand Image, Word of Mouth, Purchase Interest, and Sriwijaya Airline Services
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Data unduhan tidak tersedia.
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Diterbitkan
30-09-2022
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Cara Mengutip
PENGARUH BRAND IMAGE DAN WORD OF MOUTH TERHADAP MINAT BELI JASA MASKAPAI PENERBANGAN SRIWIJAYA. (2022). Jurnal Optimal, 19(2), 13-26. https://jurnal.stieieu.ac.id/index.php/opt/article/view/143